Maya

Manage your account, login access, profile settings, billing information, and platform permissions.

Account & Access

Get help signing in, accessing your account, managing passwords, and resolving login-related issues.

Login & Access

Create an Authura account by choosing your role, entering your details, and signing in with a one-time Magic Link

How to Sign Up for Authura

Learn how to access your Authura account using a secure email link instead of a password

How to Log In With a Magic Link

Resolve expired or invalid Authura sign-in links by requesting a new Magic Link and opening it within 5 minutes

Login Link Has Expired

Update your profile, manage preferences, and configure account-level settings within Authura.

Profile & Settings

Learn how Xbox account linking works in Authura and how it enables Minecraft Game Quests, progress tracking, and learning analytics

How to Connect Your Xbox Account to Authura

Find information about billing, payments, refunds, invoices, and account-related financial settings.

Billing & Payments

Learn what the NILE Contract is, why educators sign it, and how it unlocks publishing and royalty features in Authura

What Is a NILE Contract?

Activate your educator profile and complete the NILE Contract signing workflow in Authura

How to Sign Your NILE Contract

Support resources, setup guides, and course documentation for Authura.

Support documentation for the Authura platform, including account management, courses, playbooks, analytics, and learner or educator workflows.

Authura

Start here for foundational concepts, onboarding guidance, and general help using Authura.

Start Here

Learn the core concepts, terminology, and foundational structures used throughout the Authura platform.

Core Concepts

Find support resources, troubleshooting guidance, and ways to contact the Authura support team.

Getting Help

Guides and support resources designed for teachers building and managing learning experiences in Authura.

Educators

Learn how to create, manage, organize, and configure courses within Authura.

Courses

Create, customize, publish, and manage playbooks and structured learning content.

Playbooks

Help resources for students using Authura courses, playbooks, and learning tools.

Learners

Access and navigate courses, assignments, and learning schedules as a learner.

Learn how to complete quests, navigate playbooks, and engage with course learning materials.

Support documentation for Minecraft installation, account setup, server access, troubleshooting, and gameplay requirements used with Authura experiences.

Minecraft

Learn the basics of getting started with Minecraft for Authura-supported learning experiences.

Getting Started

Install Minecraft, configure required settings, and prepare your device for gameplay.

Installation & Setup

Manage Microsoft, Xbox, and Minecraft account login issues, linking problems, and authentication support.